Shipping Policy

All orders will take approximately 7 days for delivery from the date payment confirmation is received.
Estimated delivery times are to be used as a guideline only. We are not responsible for any delays caused by reasons beyond our control.
Product shown on website are for illustration purpose only, actual product may vary from the illustration.
Please do not accept any product if the packaging seal is broken/tampered. Returns of products wherein a customer has accepted the products in tampered packaging will not be entertained.
No returns until visible manufacturing defects found in product received by the consumer. Return of such product acceptable upon receiving of defective products picture by our customer care.
For more information, please write to us on mail@kautage.com

Free shipping is offer are limited. Please see the details mentioned alongwith product while placing the order.

Kautage insures each purchase during the time it is in transit until it is delivered to you. Once the items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance.

We are unable to accept returns on any products with the exception of damaged product. In the unlikely event that your merchandise arrives damaged, you should email us a photo of the damaged product. You must email us at mail@kautage.com within 48 hours of receiving your order.
Upon authorization of the return, a refund of the purchase amount will be processed in the form of a credit to your Credit Card / Debit Card Account within 7 business days. For this purpose, we must receive the merchandise within 14 days from the date it was delivered to the shipping address. Items must be unused, unworn, unwashed and undamaged by you. Goods must be returned in their original packaging with all tags attached. All returns are subject to verification by our Quality Control team.
We can exchange any product for store credit. For this purpose, we must receive the merchandise within 7 days from the date it was delivered to the shipping address. Items must be unused, unworn, unwashed and undamaged by you and have all tags attached. Shipping charges will be absorbed by the customer.